Relatient | Remote Job | WFH Job |
Relatient has published an advertisement for the position of Technical Analyst. As soon as the link expires, all applicants who are qualified and have expressed interest in this recruitment may submit their online applications. Read the official advertisement at the link provided below for more information regarding this recruitment, including eligibility requirements, age restrictions, course requirements, the selection process, pay scale, and other details. Then, submit an application through the official website, which is linked to below at the bottom of this page.
About Relatient
We are an award-winning healthcare technology company focused on making it easier for patients to access healthcare by delivering better patient scheduling and engagement.
It’s not enough to provide patients with a portal or an app. Healthcare technology must be designed with the patient at the center to provide them with better access to care. Better access means solving the biggest challenges with patient scheduling, communication, and intake.
Company : RELATIENT
Job Position : Technical Analyst
Experience : 1 - 4 Years of Experience
Qualifications : Any Graduate and Bachelor’s Degree Can Apply
Location : Remote Job (Work From Home)
Salary : 4 - 6/- LPA
Important Dates :
Application Begins : Already Started
Last Date : Apply soon as Possible.
Skills & Requirements :
≻ Some experience with SQL (Basic Queries), or Advanced SQL (e.g., Joins)
≻ Basic understanding of Programming / Scripting Language(s)
≻ Bachelor’s degree or equivalent experience in lieu of a degree is required.
≻ 1 -3 years of experience in a Customer Support role, preferably in a technical support role.
Roles and Responsibilities :
✅ Transfer clients to appropriate department.
✅ Inform support team when issue are high priority
✅ Basic research of issues before assigning case
✅ Web Portal training/support
✅ Client Notification of Case Resolution
✅ Guide client with solutions when issue appears to be user error/lack of knowledge
✅ Utilize computer technology to handle high call/support ticket volumes
✅ Work with team leads to ensure proper customer service is being delivered
✅ Close out or open call /email records in support portal
✅ Enhance overall Relatient client experience
✅ Resolve client complaints and product troubleshooting via phone, email, and/or support cases
✅ Submit and assign support cases to appropriate department.
✅ Monitor support portal and keep client updated on status of case.
✅ Properly prioritize client requests.
How to Apply ?
1. Simply click the Apply Here link Below.
2. The Relatient Recruitment page will be displayed to you.
3. Read all the information and fill the form with the necessary information.
4. And Click on the Submit Button.
5. Allow a few days for a Response from the Company. Shortlisted Candidates will be Contacted.
Apply Link : Click Here
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Apply Here
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