Wipro Is Hiring | Customer Service Representative |
About Wipro :
Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro from July 2020. Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.
Job Description :
Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative. We are looking for smart professionals with a great attitude to make every single client interaction delightful.
Job Role : Customer Service Representative
Company Name : Wipro
Experience : 0 to 2 years
Salary : 4 LPA
Job Location : Gurugram, India
Qualifications :
✒ Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
✒ Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience.
✒ Undergraduate
Roles and Responsibilities :
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week
- Collaborative environment with best in class professionals
- Focus on colleague engagement and fun & work
- Depends on Process/Client alignment
- Experience 0- 2 yrs
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunities
- Performance based incentive program
Skills & Requirements :
☑ Maintain Internal & Client level delivery quality on calls, chats & email conversations
☑ Adhere to Customer Service Attendance & Accountability policies
☑ Execute issue /query resolution and ensure proper documentation & follow-up
☑ Identify, share and support operational improvements
☑ Customer Service through calls, Chats & emails
☑ Ensure timely and accurate service delivery at defined productivity levels
☑ Build client & domain knowledge to be able to deliver a resolution on the first conversation
☑ Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
Application Process :
- Simply click the Apply Here link Below.
- The Wipro Careers page will be displayed to you.
- Read all the information and fill the form with the necessary information.
- And Click on the Submit Button.
- Allow a few days for a Response from the Company. Shortlisted Candidates will be Contacted.
Apply Link : Click Here
---------------------------------------
I appreciate your coming.
Best of Luck for your Goal.💙
Please forward to your friends. 👫
---------------------------------------